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Consumer Reports: Retailers Need to Improve Electric Vehicle Charging Infrastructure
By MCEVKELN June 7th, 2024 0 reviews
Consumer Reports: Retailers Need to Improve Electric Vehicle Charging Infrastructure

The experience of electric vehicle (EV) charging in the United States ranges from satisfactory to downright frustrating, and it's even worse when there are no chargers available at all. Retailers, hotels, and other businesses are gradually addressing this issue, with many companies beginning to offer chargers nationwide. A new study by Consumer Reports surveyed the availability and commitments of chargers among the largest 75 national and regional retailers, revealing that while some are changing their attitudes, there is still significant room for growth.
 
Among the 270,000 stores analyzed by Consumer Reports, only 1% provide EV chargers, equating to approximately one charger for every 14 large stores, one for every 15 grocery stores, and one for every 40 department stores. Consumer Reports indicates these numbers highlight that no retail chain in the country provides reliable charging options for EV owners.
 
IKEA stands out among major retailers, with nearly all stores offering charging services. In grocery stores, Amazon, Big Y, Hy-Vee, Meijer, and Raley's provide charging services in over 10% of their stores, while Trader Joe's and Aldi together offer charging services in only 10 stores.
 
Here's a breakdown of EV chargers in large stores:
 
- BJ's: Less than 1% - 240 stores with chargers
- Costco: 1-10% - 600 stores with chargers
- Target: 1-10% - 1,960 stores with chargers
- Walmart/Sam's Club: 1-10% - 5,200 stores with chargers
- IKEA: Nearly 100% - 50 stores with chargers
 
Kohl's ranks high among department stores, while Walgreens is making efforts to install chargers in several hundred stores. Discount stores like Dollar General, Dollar Tree, and Five Below have yet to make any investments in charging. Consumer Reports notes that no leading fast-food company offers charging services in more than 1% of its stores.
 
In addition to convenience for EV owners, chargers can benefit businesses looking to increase foot traffic and revenue. Consumer Reports found that chargers, on average, increase foot traffic by 4% and revenue by 5%, with most retailers able to utilize federal tax incentives covering up to $100,000 or 30% of installation costs.
 


CR's Manager of Sustainability Programs stated, "Installing EV chargers can help retailers achieve a triple bottom line—helping people, protecting the planet, and increasing profits." As part of its survey report, CR encourages current and future EV owners to participate, urging more retailers to install charging facilities and highlighting their potential as vital resources for communities lacking widespread EV infrastructure.
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